FAQ

Questions, answered

What people ask us most about booking, barbers, children, cancellations and payment.

Do you take walk-ins?

If a chair’s free, yes, but we work mainly by appointment so nobody has to wait. Booking online takes about a minute and shows you exactly who’s available.

Can I choose my barber?

Yes. Pick anyone who does your service, or choose whoever’s free first if you’d rather have the earliest slot. The price is the same with every barber.

How often should I get a haircut?

Skin fades lose their shape after two to three weeks. Most short cuts look their best every four weeks, and longer styles can go six to eight.

Do you cut Afro and textured hair?

Yes. Danny has cut Afro and textured hair for most of his career, and any of the team will tell you honestly if someone else is the better choice for your hair.

Do you cut children’s hair?

Yes, boys under 12 can book a Boys’ Cut. A parent or carer needs to stay in the shop during the appointment.

I’m new to shaving with a razor. Is a hot towel shave safe?

Yes. Your skin is softened with hot towels first, the blade is new, and it’s done by someone who shaves people every day. Tell us about any sensitive skin or skin conditions when you book.

Why do I need a patch test for grey blending?

Hair colour can cause allergic reactions, even if you’ve had it before. A patch test takes a few minutes and needs doing at least 48 hours before your appointment. Drop in any time we’re open, free of charge.

How do I cancel or move my appointment?

Use the link in your confirmation email, or call us. We ask for at least 24 hours’ notice so someone else can have the slot.

How do I pay?

In the shop after your appointment, by card or cash. There’s nothing to pay online. Tips are welcome and never expected.

Do you sell gift vouchers?

Yes, for any amount, in the shop or by phone. They’re valid for 12 months on any service.

Something else on your mind? Get in touch

Chairs available this week

Due a trim?

Book online in about a minute, with the barber you want, at a time that suits you.